Kumala Group Website Revamp

Kumala Group, one of the largest automotive dealer groups in Eastern Indonesia, wanted a complete redesign of their website. The goal wasn’t just a facelift—it was to create a more modern, user-friendly experience and explore new features that could support their sales funnel digitally.

As a freelance Project Manager, I led the entire revamp process from initial planning to final handover, collaborating with UI/UX designers, developers, and the client’s internal stakeholders.

Headquarters

Headquarters

Sulawesi Selatan, Indonesia

Founded

Founded

1983

Industry

Industry

Automotive

Revenue

Revenue

$5.8 Million

Company size

Company size

5,000+

Challenge

  • The old website was outdated both visually and functionally.

  • Navigation was unclear, and users had a hard time accessing key services.

  • There was no personalization, limited product comparison options, and no location-based dealer finder—features common in modern automotive platforms.

The client wanted to improve aesthetics, performance, and explore value-adding features that could set them apart.

What We Did

We didn’t just rebuild—we reimagined. Based on stakeholder discussions and competitor analysis, we proposed and implemented the following:

🔍 New Features:

  • Dealer Locator: Find the nearest Kumala Group showroom based on user location.

  • Car Comparison Tool: Help users compare specs, price, and features across different models.

  • Car Personalization: Allow users to customize colors and trims to visualize their ideal vehicle.

🎨 UI/UX Redesign:

  • A modern, mobile-first design tailored for a younger, tech-savvy audience.

  • Clear navigation structure to help users quickly find vehicles, financing options, and contact info.

📈 Performance Upgrades:

  • Faster load times and SEO improvements to support lead generation and visibility.

  • Integration with analytics tools for better tracking and continuous optimization.


My Role & Process

As the Project Manager, I:

  • Acted as the bridge between client and production team

  • Defined milestones and ensured timelines were met

  • Facilitated daily/weekly standups

  • Prioritized features based on feasibility and impact

  • Maintained documentation and sprint boards

  • Coordinated UAT (User Acceptance Testing) and revisions

  • Delivered the final version with post-launch handover


Result

The new Kumala Group website launched with a fresh, intuitive interface and value-driven features. Initial client feedback was extremely positive, with reports of better user engagement and easier customer inquiries within weeks of going live.

10K+

Estimated MAU

5

New Features

Process

Initial Discovery & Briefing: We kicked off with several remote meetings to understand the client's goals, pain points with the current site, and vision for the new one. I facilitated a requirement-gathering session and translated their needs into actionable scopes.


Benchmark & Ideation: Together with our design team, we researched best practices from leading automotive websites. This inspired ideas like car comparison tools and dealer locators. We presented a concept deck with wireframes and feature recommendations.


Planning & Sprint Setup: I broke down the project into a 6-month roadmap with milestones every 2 weeks. We used Trello and Spreadsheet to manage tasks, deadlines, and documentation. I created a prioritized backlog, balancing MVP features with “nice-to-haves.”


Design Phase:

  • UI/UX team started on wireframes, then moved to high-fidelity designs.

  • I handled review cycles between client and design team.

  • Iterations were done quickly based on feedback.


Development Phase:

  • Engineers began frontend and backend development in parallel.

  • I ran weekly sprint check-ins and bug reviews.

  • Integrated new features:

    • Google Maps API for dealer locator

    • Car spec database for comparison

    • Custom color pickers for personalization


Testing & UAT: Before launch, I led multiple rounds of internal QA and client UAT. We made necessary revisions, optimized performance, and finalized responsive breakpoints for all devices.


Handover & Training: We documented key features, CMS guides, and workflows. I facilitated a training session for the client’s internal team to manage the site post-launch.

Conclusion

This project reaffirmed that small digital enhancements—like personalization or location-based tools—can make a big difference in traditional industries like automotive. It also showed the importance of clear project ownership and agile collaboration in remote freelance work.